Method 1: Email Support (Recommended)

Send an email to: support@purediffuserco.com

Subject: Cancel Subscription Request - [Your Email]

Hello Support Team,

I would like to cancel my subscription associated with this email address: [YOUR_EMAIL]

Please confirm:
1. My subscription has been cancelled
2. No future charges will be made
3. When my access will end

Account email: [YOUR_EMAIL]
Order # (if known): [ORDER_NUMBER]

Thank you,
[YOUR_NAME]

Method 2: Check Your Email Receipts

Look for emails from purediffuserco.com — they should have:

• Order confirmation with "Manage Subscription" link
• Payment receipts with cancel instructions
• Account portal login information

Method 3: Contact Your Bank (Last Resort)

If purediffuserco.com doesn't respond within 48 hours:

• Contact your credit card company or bank
• Dispute the charges as "unauthorized subscription"
• Request a chargeback

Q1: I see a charge from "Pure Diffuser" but I didn't subscribe. What do I do?

A: Check the email address associated with the charge:

• If it's @purediffuser.com → Contact us at support@purediffuser.com (this is likely a one-time purchase)
• If it's @purediffuserco.com → Follow the cancellation steps above

Q2: How do I know which website I bought from?

A: Check your email receipts:

• purediffuser.com → Sender: support@purediffuser.com
• purediffuserco.com → Sender: support@purediffuserco.com

Q3: Can I get a refund from purediffuserco.com?

A: You need to contact support@purediffuserco.com directly. We (purediffuser.com) cannot process refunds for a different company.

Q4: Does PureDiffuser.com offer subscriptions?

A: No. We only offer one-time purchases. You will never be charged recurring fees on this website.

Q5: I need help with a PureDiffuser.com order, not a subscription. Who do I contact?

A: Email us at support@purediffuser.com with your order number and question. We're happy to help with one-time purchases, shipping, or product questions.